Key Points
- Completing orders and fulfilling factory tasks will increase Reputation.
- Reputation is used to unlock new rewards and provide boosts to your factory.
- Loss of Reputation happens if you research an item but can’t meet the demand.
- Avoid speeding through the item research and take your time optimizing your production line first.
Your store’s Reputation is one of the key features to keep track of in Alchemy Factory. This helps determine whether your store performs well or not. There are several benefits for increasing Reputation, which we have pointed out below. But first, let’s take a look at what Reputation actually does in the game.
Alchemy Factory – Reputation Overview
| Unlock requirement | None |
| What it does | Improve customer relationship |
| How to increase | Keep a tab on store items and improve stock |
What Does Reputation Do?

Reputation increases the number of customers who will visit your store. The more customers you gain, the better income you get, and the faster you progress in the game. Besides that, you get to unlock new crafting recipes as you earn a steady income, and you will also gain production boosts along the way. In short, look to raise your Reputation for higher profits.
The more items you get to sell, the more customers are drawn to your store. It also helps to keep a variety of stock, but you need to keep a check if things are starting to get sold out. Every now and then, I suggest taking a look at your wares and sending items for production, so you have surplus before the demands take over.
Best Ways to Gain Reputation
- Increasing goods production and meeting customer demands.
- Choosing to research items that you are capable of meeting the demands of.
- Owning the right production line to keep supplies flowing into the store.
- Handing over items to the customers quickly and not keep them waiting.
At the same time, ensure that you keep a good variety of items. Working with a small range of products can also put a cap on your Reputation increase, and you do not want that to happen.
What Decreases Reputation
Doing the exact opposite of what keeps your store running will eventually reduce your store’s reputation. That includes not keeping a tab on your items, underselling items, and not meeting customer demands. You won’t notice a pinch right away, but these factors will affect how customers view your store in the long run.
How to Improve the Store
I recommend closing your store at the end of the day and check your inventory. It also helps to upgrade production lines to get faster inputs. Plus, you could also tamper with unlocking new items for your store, depending on whether there is a demand for it. Do not push for production of items that don’t have demand, and focus on items that do have demand.
Early in the game, I would suggest selling soap and early game potions, as these do have demand. Save up any money from the profits until you reach level 4 and unlock the automatic cashier. This will make it easier to deal with customers faster. Continue producing and upgrading your production line to add a variety of items. You will know your store has made it to the big leagues when the customer base has grown drastically.
FAQs
Is Reputation important?
Yes, Reputation helps you earn a decent income, which can turn into profit if you get a steady steam of customers coming into your store.
Can Reputation be lowered?
Reputation can’t be lowered but will stay stagnant if you don’t work on your supply and demand.
Does Reputation affect my customer base?
Yes, a low reputation will reduce the number of customers who will visit your store, whereas a high reputation will make your store more popular.
Can Reputation make me rich?
Yes, the higher the reputation, the more customers you get, and the more money you earn.
What is the maximum Reputation?
100 is the maximum Reputation you can get. You can check your Reputation score at the very top of the screen, between the tabs for day and time.

